Choose a WordPress Support plan today

Transparent Pricing. No Hidden Fees.



Accounts

Free Trial

SSL

Domains

Domains

Sub-domains

Your Text

Basic 

$39

/ month

Proactive Maintenance

WordPress Core, Plugin and Theme Updates

1 Hr/month Support Job 

Customer Portal Access

SLA Based Response Time

Improve Site Security

Security Scan for Malware

Standard

$89

/ month

Proactive & Support

Includes Basic Plan, plus:

4 Hr/monthly Support Job

Offsite Backup

Speed Optimization 

Speed Optimization 

Website Health Check

Pro

$249

/ month

Proactive & Updating

Includes Basic  + Standard Plan, plus:

20 Hr/monthly Support Job

Weekly Report

Free Website Hosting

SSL Certificate Included


Still can’t make your mind up? View our full feature comparison.

All Plans Include

Everything your WordPress Website Needs

  • Same-Day Core Updates
  • Weekly Plugin Updates
  • Monthly Theme Updates
  • Monthly Broken Link Scan
  • Monthly Security Scan
  • Monthly Manual Site Check
  • Monthly Speed Test
  • GIT Version Control
  • Detailed Work Notes
  • Testing After All Updates
  • Security Guarantee
  • Hack/Malware/Down Recovery
  • Uptime Monitoring
drupal_aid_guarantee

Compare Plan Features

Here’s what you’ll get with each plan


Choose your plan

24/5 Support Ticket Cover

SLA (Average Response Time)

Report

Speed Optimization

WordPress Core Updates

Support for one site

Plugin Updates

Theme Updates

Customer Portal Access (Service Desk)

Security Scan for Malware

Improve Site Security

Offsite backup

Uptime Monitoring Alert

Website Health Check

Website Hosting (Recommended server like WPEngine)

SSL Certificate Included

One time Setup Charge


Basic

$39

per month

1 Hour/month

24 Hours

Monthly

Report will be shared for recommended steps

249 USD

Standard

$89

per month

4 Hour /month

12 Hours

Bi Weekly

1 Hour/month

199 USD

Pro

$249

per month

20 Hour/ Month

8 Hours

Weekly

2 Hours/month

100 USD

All prices are in USD

* Subject to reasonable use. Small Repair and Update Tasks must be requested one at a time, only urgent tasks are completed on weekends.

Still don't know which plan to choose?

Here is a bit more information.

Basic Plan | Just Proactive Maintenance

We ensure your WordPress website and plugins are always up to date with the latest security and code updates.

But we don’t stop there. We also regularly scan for broken links, security issues, speed issues, and one hour support job free.

We will even regularly do Security check for your website and fix which will prevent an attack or hacking to your site. 

We send out a report every month letting you know what we updated and anything that might need attention.

Our Basic plan is a Must-Have for every WordPress site. 

Standard Plan | Proactive Maintenance + Unlimited Support and Repairs

When you have this WordPress Aid Support plan, you always have a trusted team on-call to squash bugs, repair technical issues, and ask for help, so your sites will run smoothly. 

With Unlimited Helpdesk Support, you can always ask support questions about how to do things on your website (Like, how do I do add a new page, how does this work, or why isn’t this working…). We will also provide you generic WordPress FAQ. 

We’ll happily answer any of your support questions or give you advice if you need it within the SLA.

With Unlimited Fixes and Repairs, we’ll fix error messages, things that are broken or not working, adjust something that doesn’t look quite right, or any repair that takes 4 hours or less.

If you need to cry for help.

Pro Plan | Proactive Maintenance + Unlimited Support, Repairs, Update Tasks

Recommended this plan if you don’t want to take any headache to choose good hosting server, timely update SSL certificate and  to look for the WordPress developer to perform some tasks regularly on your site then this is a must plan you should go with our Pro Plan. 

Unlimited Website Update Tasks can also include updating content, settings, modifying a view or adding a field to a post type, installing a plugin, moving a button, changing a color of something, or any small number of tasks which will take less than 20 hours total. 

If you need help managing your site with best practices

How to Get Started

with WordPress Support & Maintenance

It’s Easy to Sign up and get your site Secured, Updated, & Fixed.

Subscribe to a WordPress Support Plan.

Sign up for one of our monthly WordPress support and maintenance plans. Remember, there are no contracts, so you can change your plan or cancel at any time. There is No Risk in trying us out.

Provide your WordPress Site's Details.

As soon as you sign up, you will fill out a website profile form which gives us the necessary information to access your Drupal website so we can start securing it ASAP.

We Onboard, Audit, and Secure It.

Our WordPress experts will clone your site to our internal servers and audit your entire site. With the audit information, we make detailed notes of any special functionality, requirements, or intricacies to be aware of when performing your proactive security and maintenance services. Once the audit notes are complete, our team will immediately scan for any security issues and patch anything that is outstanding.

Frequently Asked Questions

If we don’t answer your question here, Please Contact us

How does billing work with WordPress Aid?

We offer monthly recurring billing which automatically charges your credit or debit card each month. You never have to worry about missing a payment or mailing a check. There are no contracts and you can cancel at any time.

Can I change my plan after signup?

Of course. You can upgrade, downgrade, or cancel at any time by visiting your logging into your WordPress Aid account. If you aren't sure how to access your account, contact us and we'll send you a link to your personal account.

I'm thinking about signing up, when will you start?

As soon as you choose a plan, we can get started right away. The first thing we do is audit the entire site and get familiar with how your developers set it up. Then we immediately scan it for security issues and get them immediate fix ASAP.

Do you offer a money back guarantee?

Yes. If you're not 100% satisfied with our service in the first 30 days, we will refund your money.

How do I get started?

For any support plan you can get started immediately, the sign-up process is simple and only takes 5 minutes. After sign-up you will receive an email from us for website access and with an access of our customer portal.

How often do you apply updates?

We monitor your site 24/7 and manually login and check your site and apply any plugin, core and theme updates. Our team of WordPress experts check your site to ensure no issue after updates have been applied. If any issue or conflict is found we work until its resolved.

Do I have to change my web hosting to work with you?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we'll develop a custom workflow so we can successfully work with your website.

Do support WordPress Multi-sites?

Yes, we do support. Lets talk on this with creating a support ticket at support@techbrise.com.

Do you keep in touch on a regular basis?

We are customer obsessed and we pride ourselves in proactive customer communication, when we apply updates and carried out any regular maintenance we will send you a detailed work notes through our service desk portal to not miss any gap. 

What if I go over my plan’s limits?

If you use all of your Support Ticket Cover hours then we will notify you. Additional improvement/development time can be taken after seeking your permission as per our regular support hourly rates. 

What Clients

Say About Us

Alex c. WordPress Store for Groceries

You guys rock! I am so happy with your work and care on the website. Your support service is appreciable and recommended.

Joe LMS Platform

Thank you for your services and to rescue and fixing my site so quickly! Fantastic customer service!!! Your responses are really very fast.

We Are WordPress Aid

Your WordPress Support Team

We empower you to focus on your business without worrying about WordPress. You get access to the world’s best developers for maintenance, support, & small jobs.

We're Passionate about all the Site
Doing the work we love to do

We do WordPress on a daily basis. We love fixing WordPress website problems and taking care of your WordPress issues.

We're Expert in WordPress
We have been working with WordPress over 8 years

From basic css, to theme customisation, to create new themes, to write complex plugins, we enjoy working within every facet of WordPress.

We're Willing and Able
Available When You Need Us

From email conversation to chat, having a WordPress support expert at your beck and call is priceless.

We're Customer Obsessed

Customer is always our priority, we are customer obsessed.

Ready to Sign Up Your WordPress Site?

It’s time to get your WordPress site Secured, Updated & Fixed

We’d Love to Hear From You